Perhotelan (Divisi Kamar & Tata Hidang) Hospitality (Rooms & Food Service)
Untuk SiapaWho It's For
Staf front office, housekeeping, tata hidang, dan pramusaji di hotel maupun restoran.Front office, housekeeping, food service, and waiting staff in hotels and restaurants.
Cakupan MateriWhat It Covers
Pelayanan tamu, penanganan reservasi, penyiapan dan perawatan kamar, penyajian makanan dan minuman, serta penanganan keluhan.Guest service, reservation handling, room preparation and upkeep, food and beverage service, and complaint handling.
ManfaatWhy It Matters
Sertifikat kompetensi umum menjadi syarat pada usaha akomodasi berklasifikasi, dan menjadi nilai tambah untuk bekerja di luar negeri.Competency certificates are commonly required in classified accommodation businesses, and add value for working abroad.
DurasiDuration
Bergantung skema dan kesiapan bukti Anda; kami sampaikan setelah pemetaan skema di awal.Depends on the scheme and the readiness of your evidence; we confirm it after the initial scheme mapping.